Activation Error No Option to Try Again

If Function activation fails, yous'll come across Unlicensed Product or Non-commercial utilize / Unlicensed Production in the championship bar of your Office apps, and most features of Role are disabled. To restore all features of Office, you'll demand to set the problem that's causing activation to fail.

Step 1: Sign in to Office with the right account

If Office asks you to sign in, enter the account you used to purchase Part. Yous'll see "Nosotros couldn't find any Office products" if you utilise the incorrect address.

Attempt this: Sign in to Part

Step two: Check for multiple copies of Office

You may not realize you have more than than i copy installed. Having two installs can cause activation conflicts.

Try this: Check for multiple copies of Office

Footstep 3: Cheque your subscription status

If your subscription has expired, you'll see "We couldn't find whatsoever Role products." Renew your subscription to employ Microsoft 365.

Effort this: Check your subscription status

Footstep four: Troubleshoot activation

If Part however won't actuate, choose your Part version for additional troubleshooting aid.

Microsoft 365

Office 2021, 2019 and Function 2016

Office 2013

Step i: Sign in with the correct business relationship

Please endeavor signing in using all your personal e-mail addresses in case you lot bought Office using a unlike electronic mail address. If you're at work or school, you may need to log in using your work or school account instead of your personal email account.

To check if your Microsoft business relationship is associated with Office, sign in to Services & subscriptions. Your Office product or Microsoft 365 subscription should be listed in that location. If it's non, your email address won't work for signing in to Function.

Stride two: Bank check for multiple copies of Function

Activation can fail if you lot have multiple copies of Office installed. Permit's uninstall any versions of Role you aren't using earlier we continue to troubleshoot.

1. Open Control Panel using the steps below for your operating system.

   •  Windows eleven or Windows x:  On the Windows task bar, type Command Panel in the Type hither to search box, select Control Panel in the search results, and then select Programs and Features.

   • Windows viii.1 or Windows 8: Right-click the Start push (lower-left corner), select Command Panel, and then select Programs and Features.

   • Windows seven:  Select > Control Panel > Uninstall a program.

2. In the Search Programs and Features box (upper-right corner) of Programs and Features, search for the word function.

   You might see multiple versions installed, like this:

   

   If more than one version appears, right-click the version you aren't using and select Uninstall.

   If just 1 version is listed, you can go to Step 3: Check your Microsoft 365 subscription status.

3. When the uninstall is finished, restart your computer.

4. Open an Office app and sign in, if prompted.

5. If Office all the same won't activate, try running an online repair as described in Repair an Office application to fix up the remaining install of Role. If you still tin can't activate, proceed to the next pace.

Step 3: Check your Microsoft 365 subscription status

If you lot take a Microsoft 365 for dwelling house subscription, permit's brand sure information technology'due south still agile and renew your subscription, if necessary.

If yous don't accept Microsoft 365, you can skip to Step iv: Troubleshoot Office activation.

1. Close all Function apps.

2. Go to your Services & subscriptions folio.

3. If prompted, choose Sign in and enter the Microsoft business relationship email and password associated with your Microsoft 365 subscription.

4. Review the details under the Subscriptions heading or Cancelled subscriptions heading.

   

5. If your subscription has expired, you tin can renew it by post-obit the steps in Renew Microsoft 365 Family.

6. Later yous renew your subscription, yous tin can restart your Office apps as needed. If Office still won't activate, go on to the adjacent pace

Step four: Troubleshoot Office activation

Select your version of Office for troubleshooting steps:

Microsoft 365

Office 2021, 2019 and Function 2016

Office 2013

Microsoft 365: Use the Microsoft Back up and Recovery Assistant

The Microsoft Support and Recovery Banana runs on Windows PCs and can help you lot identify and fix activation issues with Microsoft 365.

1. Select the Download push button below.

   Download

2. Select your browser from the drop-downwards list to run into how to save and and so start the Microsoft Support and Recovery Assistant.

   1. At the top of the browser window, select Open file.

   2. In the side by side box that indicates SetupProd_Act.exe is finished downloading, select Run.

   1. At the bottom of the browser window, select Open up to open the SetupProd_Act.exe file.

      If the file doesn't open up automatically, choose Relieve > Open Binder, and then double-click the file (it should start with "SetupProd_Act.exe").

   1. In the lower-lower left corner select the SetupProd_Act.exe file and from the drop downwardly, select Show in folder.

      Double-click the download, SetupProd_Act.exe.

   1. Select Save File, and and then OK.

      In the upper-right browser window, select Show all downloads. In the Library, select Downloads > SetupProd_Act.exe, and so select the folder icon. Double-click SetupProd_Act.exe.

3. The Application Install dialog box opens. Select Install to get-go the installation.

4. The Microsoft Support and Recovery Assistant opens in a new window. Select I agree to accept the Microsoft Services Agreement.

5. Select Yes to let the app to make changes to your device.

6. Follow the prompts to troubleshoot your Role activation result.

If Office still won't activate after y'all run the Microsoft Support and Recovery Banana, you can Set up Unlicensed Product errors yourself.

Fix Unlicensed Product errors yourself

If you've tried the earlier troubleshooting steps and Role is still unlicensed, you can troubleshoot activation failures yourself.

Cheque your computer's date, time, and time zone

If these settings aren't correct, Part activation might fail. Follow the steps below for your operating system.

 Windows 11  or  Windows 10

1. Close all Office apps.

2. In the lesser right-hand corner of your screen, select the date or fourth dimension.

3. Select Appointment and time settings.

4. Select Set time automatically and, if shown, Set time zone automatically. If you don't have the option to set the time zone automatically, make sure your local time zone is shown in Time zone.

5. Restart whatever Part app.

 Windows eight.1  or  Windows viii

1. Close all Office apps.

2. In the bottom correct-hand corner of your screen, select the date or time.

3. Select Change engagement and time settings.

4. If the date or time is wrong, select Change date and time and right the date and time settings.

5. If the time zone is incorrect, select Alter time zone and select your local time zone.

6. Restart whatever Office app.

Windows seven

1. Close all Office apps.

2. In the bottom right-paw corner of your screen, select the date or time.

3. Select Change date and time settings.

4. If the date or time is wrong, select Change date and fourth dimension and right the appointment and time settings.

5. If the fourth dimension zone is wrong, select Alter fourth dimension zone and select your local time zone.

6. Restart whatsoever Office app.

Tip:In Windows 7, you lot can synchronize your computer clock with an Internet time server to proceed the computer clock up to date. To do this, select the date or time in the lesser right-hand corner of your screen, and then select Modify date and time settings. Select the Internet Time tab, select Modify settings, select Synchronize with an Net time server, and and so select Update now.

Run Function as administrator

Running Office as administrator helps ready permission issues that might crusade Part activation to neglect. Follow the steps beneath for your operating system.

 Windows eleven  and  Windows 10

1. Close all Part apps.

2. Press the Outset push button in the lower-left corner of your screen.

3. Type an application name, like Word. The Word programme icon appears in the search results.

4. Right-click the Give-and-take icon, and select Run as administrator.

5. Select Yeah to allow Office to run as administrator.

 Windows 8.1

1. Shut all Office apps.

2. In Windows 8.ane, correct-click the Kickoff push button in the lower-left corner of your screen, and so select Search.

3. Type an application name, like Word. The Word programme icon appears in the search results.

4. Right-click the Word icon, and select Run as ambassador.

5. Select Yes to allow Office to run as administrator.

Windows 8

1. Shut all Office apps.

2. In Windows 8, move your mouse to the upper-right corner of your screen to open the charms bar, and so select the Search icon.

3. Blazon an awarding name, like Word. The Word program icon appears in the search results.

4. Right-click the Discussion icon, and select Run as administrator.

5. Select Yep to allow Office to run as administrator.

Windows 7

1. Close all Office apps.

2. Press the Start button in the lower-left corner of your screen.

3. In the Search programs and files box, blazon an awarding proper name, like Word. The Word program icon appears in the search results.

4. Right-click the Excel icon, and select Run equally administrator.

5. If prompted, select Yes to allow Office to run as ambassador.

Update Office

The latest Part updates might comprise fixes to activation problems. To larn how to update Role, see Install Office updates.

Bank check your firewall

If you're using a firewall from another manufacturer, visit the manufacturer's website for information nearly how to temporarily disable the firewall. For Windows Firewall, please see below.

Windows 11 and Windows 10

• Please get to Turn Windows Firewall on or off.

Windows 8.1 and 7

• Please gyre to Turn Windows Firewall on or off in Protect my PC from viruses.

Check your antivirus software

For data about how to turn off your antivirus software, check your antivirus manufacturer's website. Uninstalling your antivirus software may also help. Don't forget to reinstall information technology afterward Office is finished installing and if yous turned it off, be sure to turn it on again.

If you're not certain which antivirus software y'all have, use the following instructions to become to Control Panel to discover the name of your antivirus software.

Tip:Windows 10 comes with default antivirus software, Windows Defender. If you lot decide that you're using it, select the Start button > Settings > Update & Security, then select Windows Defender on the left. Slide the push to Off. Call up to turn information technology On again.

1. On the Offset carte du jour, enter Command Panel in the search box and select Control Panel from the results.

2. Do 1 of the post-obit:

   • In Category view, select System and Security > Security and Maintenance, and then select the down pointer next to Security.

   • In Large icons or Small icons view, select Security and Maintenance, and then select the down pointer next to Security.

If Windows tin can observe your antivirus software, it'southward listed nether Virus protection.

1. Get to the Control Panel past right-clicking the Commencement button (lower-left corner), and choosing Control Console.

   

2. Practice i of the following:

   • In Category view, select System and Security > Activeness Center, and so select the downwards pointer side by side to Security.

   • In Large icons or Pocket-size icons view, select Activity Eye, and and then select the down arrow next to Security.

If Windows tin detect your antivirus software, it'south listed nether Virus protection.

1. Become to Control Panel past choosing the Kickoff button (lower-left corner), and choosing Control Console.

2. Do one of the following:

   • In Category view, select System and Security > Activity Eye, and then select the down arrow next to Security.

   • In Large icons or Small-scale icons view, select Action Center, then select the downwardly pointer side by side to Security.

If Windows can detect your antivirus software, it's listed under Virus protection.

Check your proxy settings

If yous use your device both at home and at piece of work, endeavour turning off the proxy settings in Microsoft Border or Cyberspace Explorer before you install Office. If yous're using a unlike browser, bank check their help to discover out how to plow off proxy settings.

Microsoft Edge

1. Click the Start button (lower-left corner), and choose Settings.

2. Select Network & Cyberspace, get to the lesser of the selections on the left side, and click Proxy.

3. In Automated proxy setup, automatically detect settings or employ setup script, by sliding to On or Off.

4. In Transmission proxy setup, you can choose to use a proxy server. Generally, it volition be off and if you slide it to On, be sure to select Relieve. And if it was off by default before you turned it on, be certain to slide back to Off when you've finished using it.

Internet Explorer vii, viii, nine, 10, or xi

1. In Net Explorer, click Tools (upper-right corner) > Internet options.

2. Click the Connections tab, and then click the LAN settings button.

3. Under Proxy server, clear the option "Use a proxy server for your LAN (These settings will not apply to punch-up or VPN connections)."

4. Click Apply and OK to save changes. Restart your estimator.

Note:There might be more proxy settings that y'all need to featherbed. If this doesn't work, and you're installing Office from work or school, check with your IT department for more than information. For Information technology administrators, delight run into Microsoft 365 URLs and IP address ranges.

Even so demand help? Contact Support

If you've tried everything in this article and still need help, you tin contact Office support.

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Source: https://support.microsoft.com/en-us/office/unlicensed-product-and-activation-errors-in-office-0d23d3c0-c19c-4b2f-9845-5344fedc4380

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